Do you have a question about your visit to WTC Expo? Then take a look at our overview of frequently asked questions. We have listed the most frequently asked questions and answers for you to make your visit as smooth as possible. Is your question not listed? Please do not hesitate to contact us!
Are you having problems with your ticket, have you lost your ticket or have you discovered that you have not entered the correct email address? Please contact 085 888 30 07 or consult the website eventix.nl/ticket-support
Please check your spam/junk mail because sometimes the tickets end up there. The tickets were sent via Eventix. Still can't find them? Please contact us via info@wtcexpo.nl
No, dogs are not allowed on the exhibition floor, with the exception of (visible) assistance dogs.
Yes, the fair is wheelchair accessible. There are some push chairs available via WTC Expo. To reserve these, email the day + time you want to use the push chair to info@wtcexpo.nl.
At the moment there are limited (due to the WTC / Cambuur area development) disabled parking spaces available close to the entrance of the WTC Expo. Upon arrival, you can ask the parking attendant where best to park to gain access to these special spaces. They will be happy to show you the way to the nearest disabled parking space. If there is no disabled parking space available, we recommend dropping off the passenger at the entrance of the WTC Hotel. This entrance is usually quieter and offers a shorter and easier route inside.
Disabled toilets are available.
There is an unattended cloakroom where you can hang your own coat and pick it up later. Please note that you do not leave any valuables behind, because the use of the cloakroom is at your own risk.
Please note that there are no lockers available. We recommend that you leave valuables at home or keep them with you during your visit.
Please contact WTC Expo by phone 058 – 2941 500 or by email info@wtcexpo.nl
Bring it to the information desk next to Entrance West or send an email to info@wtcexpo.nl
Children up to 12 years old can enter for free when accompanied by 1 adult.
Parking around the WTC Expo is free for visitors and exhibitors. Read the parking information and prepare your trip well!
Didn't find an answer to your question in our FAQ? No problem!
Our team is ready to help you. Contact us via the contact form or
Call us directly for more information.